Privacy Policy

1. Who This Policy Applies To

This policy applies to:

• Visitors to aijungo.com
• Prospective clients who submit inquiries or sign up for our email list
• Active clients using Aijungo's services
• Contacts of our clients whose data is processed through our systems on behalf of our clients

If you are a contact in a client's automation system, your data is processed by Aijungo as a data processor on behalf of that client (the data controller). Please contact the business whose system you interacted with for information about their privacy practices.

2. Information We Collect

2a. Information You Provide Directly

• Name and business name
• Email address
• Phone number
• Business type, size, and location
• Payment information (processed by our third-party payment processor — we do not store full card numbers)
• Communications with us via email, phone, or contact forms

2b. Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and language
• Operating system and device type
• Pages visited, time spent, and navigation path on our website
• Referring URL (how you found our site)
• Cookie identifiers and similar tracking data

2c. Information from Third-Party Platforms

When you connect third-party accounts (such as Google Business Profile, Facebook, or your CRM) to our services, we may receive information from those platforms as authorized by you. This information is used solely to deliver your requested services.

2d. Client Contact Data

In operating automation systems for our clients, we may process personal data belonging to their leads and customers (names, phone numbers, email addresses). This data is processed under the direction of our client and is governed by our client agreement.

3. How We Use Your Information

We use the information we collect to:

• Provide, configure, and maintain your Aijungo subscription and services
• Process payments and send billing communications
• Respond to inquiries and provide customer support
• Send onboarding materials, service updates, and product announcements
• Send marketing communications where you have opted in (you may opt out at any time)
• Analyze website usage to improve our content and user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations
• Enforce our Terms & Conditions

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract performance — to deliver services you have purchased
• Legitimate interests — to improve our services, prevent fraud, and communicate relevant updates
• Consent — for marketing communications and non-essential cookies
• Legal obligation — where required by applicable law

For users in the European Economic Area (EEA) or United Kingdom, these bases are consistent with GDPR Article 6 requirements. If you have questions about the legal basis for any specific processing activity, contact us at info@aijungo.com.

5. Marketing Communications

If you subscribe to our email list or sign up for the Founding 50 waitlist, you consent to receive marketing communications from Aijungo. Every marketing email includes an unsubscribe link. You may opt out at any time by:

• Clicking the unsubscribe link in any email
• Emailing info@aijungo.com with "Unsubscribe" in the subject line

Opting out of marketing communications will not affect transactional communications related to your active subscription (invoices, system alerts, support responses).

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with:

• Service providers who assist in operating our business (payment processors, CRM platforms, email delivery services, website hosting) — bound by confidentiality agreements
• GoHighLevel, Make, n8n, and other platforms used to deliver your automation services — only to the extent necessary to provide your service
• Professional advisors (attorneys, accountants) bound by confidentiality obligations
• Law enforcement or government authorities when required by law, court order, or to protect the rights, safety, or property of Aijungo or others
• A successor entity in the event of a merger, acquisition, or sale of all or substantially all of Aijungo's assets — you will be notified of any such change

7. Cookies and Tracking Technologies

7a. What We Use

• Essential cookies — required for basic site functionality (session management, security)
• Analytics cookies — to understand how visitors use our site (e.g., page views, time on site)
• Marketing cookies — to track the effectiveness of our marketing campaigns (only where you have consented)

7b. Your Choices

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality. We do not currently respond to Do Not Track (DNT) browser signals, but we honor opt-out requests submitted directly to us.

7c. Third-Party Analytics

We may use Google Analytics or similar tools to analyze site traffic. These services have their own privacy policies. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

8. Data Retention

We retain personal data for as long as necessary to:

• Maintain your active subscription and deliver services
• Comply with legal, tax, and accounting obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements
• Honor opt-out and suppression requests

When data is no longer needed, we securely delete or anonymize it. Client contact data processed on behalf of clients is deleted within 90 days of subscription cancellation unless a longer retention period is required by law.

9. Your Privacy Rights

9a. All Users

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data (subject to legal retention requirements)
• Opt-out — unsubscribe from marketing communications at any time

9b. California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with exceptions)
• Right to opt out of the sale or sharing of personal information — Aijungo does not sell personal information
• Right to non-discrimination for exercising your privacy rights
• Right to limit use of sensitive personal information

To exercise CCPA rights, email info@aijungo.com with "California Privacy Request" in the subject line. We will respond within 45 days.

9c. EEA and UK Residents (GDPR/UK GDPR)

If you are located in the EEA or UK, you have additional rights including the right to data portability and the right to lodge a complaint with your local supervisory authority. Contact us at info@aijungo.com to exercise these rights.

10. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Access controls limiting data access to authorized personnel only
• Regular review of data handling practices

No method of data transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach affecting your rights and freedoms, we will notify you as required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites, including our platform partners (GoHighLevel, Make, n8n). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact info@aijungo.com.

13. Automated Decision-Making

Our services use automated systems to process leads and send communications on behalf of our clients. These automations do not make legally significant decisions about individuals. If you have concerns about automated processing affecting you, contact the business whose system you interacted with.

14. International Data Transfers

Aijungo is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the US, where privacy laws may differ from those in your country. By using our services, you consent to this transfer.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. The effective date at the top of this page will reflect the most recent update. Continued use of our services following notice of changes constitutes acceptance of the updated policy.

16. Contact Us

For any privacy questions, requests, or concerns:

We will respond to all privacy-related requests within 30 days.